Smart mobility : using technology to improve transportation in smart cities / Bob McQueen, Ammar Safi, Shafia Alkheyaili.

Includes index.

Table of Contents
About the Authors xxi

Preface xxiii

Acknowledgments by Bob McQueen xxv

Acknowledgments by Ammar Safi xxvii

Acknowledgments by Shafia Alkheyaili xxix

1 Introduction 1

1.1 Informational Objectives 1

1.2 Introduction 1

1.3 What Is Smart Mobility? 1

1.4 The Smart Mobility Revolution 4

1.5 Smart Mobility Versus Smart Cities 5

1.6 Informational Objectives of This Chapter 5

1.7 Background 5

1.8 Why This Subject and Why Now? 6

1.9 Intended Readership for the Book 6

1.10 Book Overview 9

2 Smart Cities Overview 15

2.1 Learning Objectives 15

2.2 Introduction 15

2.3 Smart City Services 16

2.4 Affordable Housing 16

2.5 Air Quality 18

2.6 Buildings 20

2.7 Citizen and Visitor Engagement 22

2.8 Construction 24

2.9 Education 25

2.10 Employment 26

2.11 Energy 28

2.12 Finance 30

2.13 Government 31

2.14 Green Spaces 34

2.15 Health 35

2.16 Manufacturing 38

2.17 Mobility 40

2.18 Recycling 42

2.19 Retail and Logistics 46

2.20 Safety 46

2.21 Security 47

2.22 Water 49

2.23 Smart City Service Integration 52

2.24 The Smart Mobility Body of Knowledge 55

2.25 Teamwork and Multiagency Coordination 56

3 Smart Mobility: A Problem Statement 61

3.1 Informational Objectives 61

3.2 What Is a Problem Statement? 61

3.3 Why a Problem Statement Is Important 62

3.4 What Is Smart Mobility? 62

3.5 Why Bother with Smart Mobility? 63

3.6 Modes of Transportation in a City 65

3.7 The Benefits of Smart Mobility 66

3.8 Avoiding any Undesirable Side Effects 69

3.9 Challenges 71

3.10 Developing a Custom Problem Statement 76

3.11 Summary 76

4 The Value and Benefits of Smart Mobility 79

4.1 Informational Objectives 79

4.2 Introduction 79

4.3 Features, Benefits, and Value 80

4.4 The Challenges 82

4.5 The Opportunities 84

4.6 Approach Philosophy 85

4.7 Smart Mobility Benefit-cost Analysis Case Studies 86

4.8 Case Study 3 - Advanced Traffic Management 96

4.9 Developing a Comprehensive Benefits Analysis Framework 100

4.10 Summary 100

5 Smart Mobility Progress Around the World 105

5.1 Informational Objectives 105

5.2 Introduction 105

5.3 A Definition of Smart Mobility 105

5.4 The Importance of Smart Mobility 106

5.5 Review of Key Cities Leading the Way in Smart Mobility 106

5.6 Amsterdam, the Netherlands 106

5.7 Barcelona 113

5.8 Berlin 119

5.9 Dubai 125

5.10 Helsinki 130

5.11 London 139

5.12 New York 144

5.13 Seoul 152

5.14 Singapore 156

5.15 Stockholm 161

5.16 Summary 167

6 Planning for Smart Mobility 175

6.1 Informational Objectives 175

6.2 Introduction 175

6.3 The Objectives of Planning 176

6.4 The Essentials of an Effective Smart Mobility Planning Approach 177

6.5 Smart Mobility Planning Goals 178

6.6 The Value of Planning 179

6.7 Conventional Planning Approach 181

6.8 The "What How" Cycle 183

6.9 Accelerated Insights Approach 183

6.10 Summary 199

7 The Essential Elements of Smart Mobility 201

7.1 Informational Objectives 201

7.2 Introduction 201

7.3 The Essential Elements of Smart Mobility 201

7.4 How Smart Mobility Solutions Can Fit Together 220

7.5 The Importance of Data and Analytics in Smart Mobility Solutions 222

7.6 Smart Mobility Business Models 224

7.7 Summary 228

8 Smart Mobility Technology Applications 231

8.1 Informational Objectives 231

8.2 Introduction 231

8.3 What Is Technology? 233

8.4 Technology Overview 234

8.5 Technology Application Category Overview 235

8.6 The Accelerating Pace of Technology Change 291

8.7 What Is on the Horizon? 292

9 Smart Mobility Opportunities and Challenges 295

9.1 Informational Objectives 295

9.2 Introduction 295

9.3 Smart Mobility Opportunities 295

9.4 Smart Mobility Challenges 306

9.5 Summary 316

10 A Framework for Smart Mobility Success 319

10.1 Informational Objectives 319

10.2 Introduction 319

10.3 The Smart Mobility Success Toolbox 320

10.4 The Application of the Smart Mobility Success Toolbox 339

10.5 Summary 340

11 Smart Mobility Performance Management 343

11.1 Informational Objectives 343

11.2 Introduction 343

11.3 Smart Mobility Performance Management 344

11.4 Smart Mobility Performance Management Approach 345

11.5 A Comprehensive Smart Mobility Performance Management Approach 347

11.6 Managing the Private Sector 353

11.7 Organizing for Performance Management 353

11.8 The Role of Performance Management in Operations Management 354

11.9 Applying Technology to Performance Management 359

11.10 Summary 365

12 Mobility for People 369

12.1 Informational Objectives 369

12.2 Introduction 369

12.3 People Aspects 372

12.4 Traveler Characteristics 376

12.5 Empathetic Design 376

12.6 Customer Psychology 377

12.7 Trip Characteristics 378

12.8 The Mobility Modulor 380

12.9 Why Is It Valuable? 384

12.10 Mobility Modulor Operation and Management 387

12.11 The Functions of the Mobility Modulor 388

12.12 Current Service Delivery Approach 389

12.13 Proposal for a New People-centric Approach 390

12.14 The Possible Effects of Smart Mobility Solutions and Services on Different Modes Within the Complete Trip 392

12.15 Transitioning to a New People-centric Planning Design and Delivery Approach 395

12.16 Summary 398

13 Smart Mobility Policy and Strategy 401

13.1 Informational Objectives 401

13.2 Introduction 401

13.3 Smart Mobility Policy 402

13.4 Smart Mobility Strategy 402

13.5 What Should Come First, Policy or Technology Application? 404

13.6 The Influence of Policy and Strategy on Smart Mobility Success 404

13.7 Examples of Smart Mobility Technology Applications 405

13.8 Significant Smart Mobility Policy Areas 410

13.9 The Path from Policy to Operational Management 413

13.10 General Challenges Associated with Smart Mobility Policy and Strategy 415

13.11 Communications Between Policymakers and Technologists 416

13.12 An "Ideal" Policy 416

13.13 Applying Performance Management to Policy 418

13.14 Thoughts on Maximizing the Effectiveness of Smart Mobility Policy 418

13.15 Structured Management of Policy and Strategy 421

13.16 Summary 422

14 Organizing for Smart Mobility Success 425

14.1 Informational Objectives 425

14.2 Introduction 425

14.3 Organizational Goals 426

14.4 Organization Alignment to Business Processes 426

14.5 Case Study - The Ministry of Infrastructure Development, United Arab Emirates 430

14.6 The Capability Maturity Model 431

14.7 Smart Cities Assessment 432

14.8 Smart Cities Roadmap 441

14.9 Capability Assessment Within the Construction Context 442

14.10 Change Management 445

14.11 The Need for Change Management 446

14.12 Summary 448

15 Smart Mobility Operational Management 449

15.1 Informational Objectives 449

15.2 Introduction 449

15.3 Definition and Essential Elements of Operational Management 451

15.4 The Importance of Operational Management to the Success of Smart Mobility 457

15.5 Current Transportation Operational Management Processes 458

15.6 Traffic Control and Traffic Flow Optimization 459

15.7 Emergency Management 463

15.8 A Complete Operational Management Approach Incorporating Lessons Learned from Other Industries 463

15.9 Application Example: Decision Support for Traffic Management 467

15.10 Practical Advice 472

16 Summary 477

16.1 Cities 477

16.2 Lessons 478

16.3 Value 478

16.4 Challenges and Opportunities 479

16.5 Global Progress 479

16.6 Effective Planning 480

16.7 Solutions and Business Models 480

16.8 Technology 481

16.9 Opportunities and Challenges 481

16.10 Accelerating Success 482

16.11 Managing Performance 482

16.12 People Focus 483

16.13 Policies and Strategies 483

16.14 Organizing for Success 483

16.15 Managing Operations 484

16.16 Conclusions 484

Index 487

"There is worldwide interest in the application of advanced technologies and techniques to create smart cities. A crucial element of a smart city lies in effective and efficient transportation or mobility. Often referred to as smart mobility, the application of advanced transportation technologies requires a degree of expertise and experience to be successful. Smart mobility lies at the nexus of information technology and transportation. The topic covers a range of technologies as well as organizational and institutional arrangements to ensure success. This also includes policy-making and strategic planning. The topic of smart mobility in cities is important as a large proportion of the global population now live-in cities, with transportation having a significant impact on the quality of life in the cities. Efficient mobility enables access to jobs, education and healthcare as well as supporting social networking. In these current times, it is particularly important to balance accessibility with safety and diligence. New technologies provide challenges and opportunities to improve transportation in urban areas. Smart mobility promises to address the balance between the attainment of transportation objectives and the avoidance of any undesirable side effects such as congestion and environmental."-- Provided by publisher.

About the Author
Bob McQueen, Bob McQueen and Associates, USA/France, has a broad range of experience in the application of advanced technologies to transportation, gained in assignments over the past 30 years.

Ammar Safi, Ministry of Energy and Infrastructure, Dubai, UAE, has 10 years of experience in Telecommunication, Electrical, Mobility, Road Safety, and Infrastructure Engineering.

Shafia Alkheyaili, Ministry of Energy and Infrastructure, Dubai, UAE, has eight years of experience in Civil, Mobility, Road Safety, and Infrastructure Engineering.