Training in interpersonal skills : tips for managing people at work / Stephen P. Robbins, Phillip L. Hunsaker.
By: Robbins, Stephen P [author]
Contributor(s): Hunsaker, Phillip L
Publisher: Upper Saddle River, N.J. : Pearson, 2012Edition: Sixth editionDescription: xxiv, 386 pages ; 24 cmContent type: text Media type: unmediated Carrier type: volume ISBN: 9780132551748; 0132551748; 9780132778435Subject(s): Supervision of employees | Interpersonal communicationDDC classification: 658.3/02 LOC classification: HF5549.12 | .R63 2012
Contents:
Self-awareness -- Skills : an introduction -- Self-awareness : a point of departure -- Self-management : clarifying values, setting goals, and planning -- Applying emotional intelligence -- Communicating -- Sending interpersonal messages -- Listening and reading nonverbal messages -- Providing feedback -- Communicating across cultures.
| Item type | Current location | Home library | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
BOOK
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COLLEGE LIBRARY | COLLEGE LIBRARY SUBJECT REFERENCE | 658.3/02 R538 2012 (Browse shelf) | Available | CITU-CL-44978 |
Total holds: 0
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Includes index.
Self-awareness -- Skills : an introduction -- Self-awareness : a point of departure -- Self-management : clarifying values, setting goals, and planning -- Applying emotional intelligence -- Communicating -- Sending interpersonal messages -- Listening and reading nonverbal messages -- Providing feedback -- Communicating across cultures.
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