Operations management : improving customer service / Richard J. Schonberger, Edward M. Knod, Jr.

By: Schonberger, Richard [author]
Contributor(s): Knod, Edward M
Publisher: Homewood, IL : Irwin, c1991Edition: Fourth edition , International student editionDescription: xvii, 926 pages : illustrations ; 23 cmContent type: text Media type: unmediated Carrier type: volume ISBN: 0256098816 (International ed. : pbk.); 0256082405Subject(s): Production managementDDC classification: 658.5 LOC classification: TS155 | .S3244 1991
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Item type Current location Home library Call number Copy number Status Date due Barcode Item holds
BOOK BOOK COLLEGE LIBRARY
COLLEGE LIBRARY
SUBJECT REFERENCE
658.5 Sch65 1991 (Browse shelf) c.1 Available CL-re 15695
BOOK BOOK COLLEGE LIBRARY
COLLEGE LIBRARY
SUBJECT REFERENCE
658.5 Sch65 1991 (Browse shelf) c.2 Available CL-re 17277
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Includes bibliographical references and index.

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