Hotel front office management / James A. Bardi.

By: Bardi, James A [author]
Publisher: Hoboken, New Jersey: John Wiley & Sons, Inc., c2011Description: xv, 492 pages: illustrations; 25 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 9789812533548Subject(s): Hotel managementDDC classification: 647.94068
Contents:
Introduction to hotel management -- Hotel organization and the front office manager -- Effective interdepartmental communications -- Property management systems -- Systemwide reservations -- Revenue management -- Guest registration -- Managing the financials -- Guest checkout -- Preparation and reivew of the night audit -- Managing hospitality -- Training for hospitality -- Promoting in-house sales -- Security -- Executive housekeeping.
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Item type Current location Home library Call number Status Date due Barcode Item holds
BOOK BOOK COLLEGE LIBRARY
COLLEGE LIBRARY
SUBJECT REFERENCE 		647.94068 B236 2011 (Browse shelf) Available CITU-CL-47191
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Includes bibliographical references and index.

Introduction to hotel management --
Hotel organization and the front office manager --
Effective interdepartmental communications --
Property management systems --
Systemwide reservations --
Revenue management --
Guest registration --
Managing the financials --
Guest checkout --
Preparation and reivew of the night audit --
Managing hospitality --
Training for hospitality --
Promoting in-house sales --
Security --
Executive housekeeping.

600-699 647.94068

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