Customer service management
Publisher: UAE 3G Elearning 2014Description: vi, 237 pages : illustrations ; 23 cm. + 1 CD-ROM (4 3/4 in.)Content type: text Media type: unmediated Carrier type: volumeISBN: 9789351151036Subject(s): Customer services -- Management | Customer relations | Customer servicesDDC classification: 658.812Item type | Current location | Home library | Call number | Status | Date due | Barcode | Item holds |
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BOOK | COLLEGE LIBRARY | COLLEGE LIBRARY SUBJECT REFERENCE | 658.812 C969 2014 (Browse shelf) | Available | CITU-CL-45620 |
Total holds: 0
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658.8101 C473 1997 Sales force management / | 658.812 C4564 2016 Effective CRM using predictive analytics / | 658.812 C645 2013 The customer rules : the 39 essential rules for delivering sensational service / | 658.812 C969 2014 Customer service management | 658.812 C969 2015 Customer care and interpersonal skills | 658.812 C969 2016 Customer services : Intermediate | 658.812 C969 2018 Customer relationship management / |
600-699
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