Communicating at work : principles and practices for business and the professions / Ronald B. Adler, Jeanne Marquardt Elmhorst.

By: Adler, Ronald B. (Ronald Brian), 1946- [author]
Contributor(s): Elmhorst, Jeanne Marquardt
Publisher: New York : McGraw-Hill, c2010Edition: Tenth editionDescription: xviii, 519 pages : illustrations (some color) ; 26 cmContent type: text Media type: unmediated Carrier type: volume ISBN: 9780077312554; 0073385174; 9780071312554Subject(s): Business communication | Interpersonal communicationDDC classification: 658.4/5 LOC classification: HF5718 | .A33 2010Online resources: Contributor biographical information | Publisher description | Table of contents only
Contents:
Communicating at work -- Communication, culture, and work -- Listening -- Verbal and nonverbal messages -- Interpersonal skills -- Principles of interviewing -- Types of interviews -- Working in teams -- Effective meetings -- Developing and organizing the presentation -- Verbal and visual support in presentations -- Delivering the presentation -- Types of business presentations.
Summary: Communicating at Work takes a pragmatic approach that features a strong multicultural focus, a heavy emphasis on effective presentations, and a pedagogical program designed to encourage group activities and skill building. This work provides coverage of new pedagogy, key new topics and an expansion of other important concepts including sources of on-the-job conflict, how to use informational interviews for career advancement, and stages in group problem-solving. --from publisher description
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Item type Current location Home library Call number Status Date due Barcode Item holds
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COLLEGE LIBRARY
SUBJECT REFERENCE 		658.45 Ad59 2010 (Browse shelf) Available CITU-CL-42266
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Includes bibliographical references and index.

Communicating at work -- Communication, culture, and work -- Listening -- Verbal and nonverbal messages -- Interpersonal skills -- Principles of interviewing -- Types of interviews -- Working in teams -- Effective meetings -- Developing and organizing the presentation -- Verbal and visual support in presentations -- Delivering the presentation -- Types of business presentations.

Communicating at Work takes a pragmatic approach that features a strong multicultural focus, a heavy emphasis on effective presentations, and a pedagogical program designed to encourage group activities and skill building. This work provides coverage of new pedagogy, key new topics and an expansion of other important concepts including sources of on-the-job conflict, how to use informational interviews for career advancement, and stages in group problem-solving. --from publisher description

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