Annual editions: business ethics 09/10

AE Business Ethics, 09/10PrefaceCorrelation GuideTopic GuideInternet ReferencesUnit 1: Ethics, Values, and Social Responsibility in BusinessOverview1. Thinking Ethically: A Framework for Moral Decision Making, Manuel Velasquez et al., Issues in Ethics, Winter 1996Outlined here are key steps and five different approaches to deal with moral issues and help resolve ethical dilemmas.2. Create a Culture of Trust, Noreen Kelly, Leadership Excellence, April 2008Noreen Kelly believes that leaders should take the responsibility for creating a culture of shared values and meaning, promoting ethical behavior, and looking after their brand and reputation.3. Business Ethics: Back to Basics, William I. Sauser Jr., SAM Advanced Management Journal, 2005William Sauser gives an eight-point action list for establishing a strong ethical culture. He also provides a decision checklist when ethical dilemmas loom.4. Building an Ethical Framework, Thomas R. Krause and Paul J. Voss, CRO, May/June 2007The authors examine 10 questions that should be considered to build an ethical framework and to encourage an ethical corporate culture.5. Ethical Leadership: Maintain an Ethical Culture, Ronald E. Berenbeim, Leadership Excellence, September 2006As an example of ethical leadership, Ronald Berenbeim discusses the case of Jawaharlal Nehru.6. Truth or Consequences: The Organizational Importance of Honesty, Erline Belton, The Nonprofit Quarterly, Summer 2004According to Erline Belton, running an organization based on truth requires-and demands-the taking of personal risks and time.7. How to Make Unethical Decisions, Andrew Sikula, Sr. and John Sikula, Supervision, May 2008The article explores commonly used but ethically unsound methods of making selections, and then presents appropriate standards and benchmarks for determining ethical actions.8. Best Resources for Corporate Social Responsibility, Karen McNichol, Business Ethics, Summer 2001In this Business Ethics journal, Karen McNichol provides a list of some of the best Web sites on corporate social responsibility. They are listed with addresses in this article.Unit 2: Ethical Issues and Dilemmas in the WorkplaceOverviewPart A. Employee Rights and Duties9. Your Privacy for Sale, Consumer Reports, October 2006Consumer Reports investigates how our personal information is being bought, sold, and sometimes stolen.10. Are You Too Family Friendly?, Susan J. Wells, HR Magazine, October 2007As the proportion of single and childless workers increases, so do complaints of unfairness in employers' benefits and policies.Part B. Organizational Misconduct and Crime11. Con Artists' Old Tricks, Kathy M. Kristof, Los Angeles Times, August 19, 2007Kathy Kristof discloses situations surrounding why 5 million seniors are victimized by some sort of financial fraud each year.12. Help! Somebody Save Our Files!: How to Handle and Prevent the Most Common Data Disasters, Michael Fitzgerald, Inc. Magazine, August 2008The article covers how to protect a company from hackers, hard-drive failures, and other meltdowns.13. ID Thieves Find a Niche in Online Social Networks, Joseph Menn, Los Angeles Times, May 5, 2008Joseph Menn discusses how scam artists are taking advantage of a trusting arena to get members to divulge passwords and other information.Part C. Sexual Treatment of Employees14. Gender Issues, Jennifer Gill, Inc. Magazine, April 2005Jennifer Gill contends that smaller companies are particularly vulnerable to sex-discrimination lawsuits because they tend to have less structured atmospheres and are less likely to have sex-discrimination policies in place.Part D. Discriminatory and Prejudicial Practices15. Hiring Older Workers, Stephen Bastien, The Costco Connection, July 2007Stephen Bastien explains how hiring older workers can often contribute unique skills, which in turn can contribute to a reliable and dedicated workforce that results in significant cost savings in both the short and long term.16. The War over Unconscious Bias, Roger Parloff, Fortune, October 15, 2007Roger Parloff describes how Wal-Mart and others are facing class-action law suits for job discrimination.Part E. Downsizing of the Work Force17. Reflecting on Downsizing: What Have Managers Learned?, Franco Gandolfi, SAM Advanced Management Journal, Spring 2008Despite a growing body of evidence that the long-if not short-term consequences of downsizing are negative, it still remains a respectable and even popular strategy.18. Fear of Firing, Michael Orey, BusinessWeek, April 23, 2007Michael Orey analyzes how workers in an expanding list of categories-women, gays, and white men alleging bias-have companies scared to lower the ax, even if workers' job performances fall seriously short.Part F. Whistleblowing in the Organization19. Protecting the Whistleblower, R. Scott Oswald and Jason Zuckerman, CRO, Jan/Feb 2008According to the authors, companies should fine-tune internal probes to make whistleblowing investigation more of an asset than a liability.20. Learning to Love Whistleblowers, Darren Dahl, Inc. Magazine, March 2006Darren Dahl relates that some businesses that once feared whistleblowers are now giving workers new ways to report wrongdoing.21. On Witnessing a Fraud, Don Soeken, Business Ethics, Summer 2004A case is presented where saying "no'' to the scam was easy, but deciding whether to report it was considerably harder.Part G. Handling Ethical Dilemmas at Work22. His Most Trusted Employee Was a Thief, Shel Horowitz, Business Ethics, Winter 2005A situation is furnished where a trusted employee embezzled $20,000 to pay for her child's medical care.23. Erasing `Un' from `Unemployable,' Amy Merrick, Wall Street Journal, August 2, 2007Amy Merrick discusses how Walgreen's program trains the disabled to take on regular wage-paying jobs.24. The Parable of the Sadhu, Bowen H. McCoy, Harvard Business Review, May/June 1997The parable presented in this reading has significance for managers as they encounter ethical dilemmas that involve merging the individual ethic (personal values) and the corporate ethic (organizational values) to make the best decisions within the corporate culture. Bowen McCoy stresses the importance of management agreeing on a process for dealing with dilemmas and conflicts of interest.25. The Ethics of Edits: When a Crook Changes the Contract, Shel Horowitz, Business Ethics, Summer 2006A case in Business Ethics magazine offers an interesting ingredient where civil and moral law coincide.Unit 3: Business and Society: Contemporary Ethical Social, and Environmental IssuesOverviewPart A. Changing Perspectives in Business & Society26. Trust in the Marketplace, John E. Richardson and Linnea Bernard McCord, McGraw-Hill/Dushkin, 2000The authors scrutinize the significance of companies being cognizant of the precarious nature and powerful advantages of gaining and maintaining trust with their customers in the marketplace.27. Survey: Unethical Behavior Unreported, James C. Hyatt, CRO, Jan/Feb 2008Unethical behavior persists, and is even condoned, according to two separate surveys of workplace behavior and of teenage attitudes.28. Congress Stops Playing Games with Toy Safety,</b> David Lazarus, Los Angeles Times, August 3, 2008In the near future, according to David Lazarus, the product-safety landscape could be very different than it is today.29. Does It Pay to Be Good?, A. J. Vogl, Across the Board, January/February 2003Corporate citizenship represents a diffuse concept for many. However, according to A.J. Vogl, it generally speaks to companies voluntarily adopting a triple bottom line, one that takes into account social, economic, and environmental considerations as well as financial results.Part B. Contemporary Ethical Issues30. Women and the Labyrinth of Leadership, Alice H. Eagly and Linda L. Carli, Harvard Business Review, September 2007The authors argue that when you put all the pieces together, a new picture emerges for why women don't make it into the C-suite.31. Avoiding Green Marketing Myopia: Ways to Improve Consumer Appeal for Environmentally Preferable Products, Jacquelyn A. Ottman, Edwin R. Stafford, and Cathy L. Hartman, Environment, June 2006Consumers frequently say they don't buy "green'' products because they distrust their environmental claims or question their effectiveness. Paradoxically, growing demand for natural foods, gas-electric hybrid vehicles, and other environmentally sensitive products indicates that consumers are buying green-at a premium-but as the authors find, not necessarily to save the planet.32. The New E-spionage Threat, Brian Grow, Keith Epstein, and Chi-Chu Tschang, BusinessWeek, April 21, 2008A BusinessWeek probe of rising attacks on America's most sensitive computer networks uncovers startling security gaps.Part C. Global Ethics33. Global Diversity: The Next Frontier, Peter Ortiz, DiversityInc, June 2006Peter Ortiz advocates that embracing diversity globally requires an appreciation of distinctive societal, governmental, and cultural values.34. Trouble in Toyland, Abigail Goldman, Los Angeles Times, August 24, 2007Amid a fresh spate of toy recalls, lead-tainted products and other hazards spur plans for hearings and better oversight.35. Cracks in a Particularly Thick Glass Ceiling, Moon Ihlwan, BusinessWeek, April 21, 2008Women in South Korea are slowly changing a corporate culture that lags behind the rest of the country.36. How Barbie Is Making Business a Little Better, Edward Iwata, USA Today Newspaper, March 27, 2006Corporations such as Mattel, Nike, and Home Depot are using their clout to improve working conditions around the world.Unit 4: Ethics and Social Responsibility in the MarketplaceOverviewPart A. Marketing Strategy and Ethics37. Is Marketing Ethics an Oxymoron?, Philip Kotler, Marketing Management, November/December 2004Philip Kotler believes that marketers should be proud of their field since they have encouraged and promoted the development of many products and services that have benefited people worldwide.38. Truth in Advertising: Rx Drug Ads Come of Age, Carol Rados, FDA Consumer, July/August 2004Direct-to-consumer (DTC) advertising of prescription drugs in its varied forms-is widely used throughout the United States. Carol Rados scrutinizes the education and promotional effect these ads can have on consumers.39. Marketing, Consumers and Technology: Perspectives for Enhancing Ethical Transactions, Gene R. Laczniak and Patrick E. Murphy, Business Ethics Quarterly, July 2006The authors describe how the advance of technology has influenced marketing in a number of ways that have ethical implications.40. Serving Unfair Customers, Leonard L. Berry and Kathleen Seiders, Business Horizons (2008) 51Companies commonly adapt "The customer is always right'' maxim as a basic premise for delivery quality service. A close examination of customer behavior, however, reveals that customers can be not only wrong but also blatantly unjust.41. Dirty Deeds, Michael Orey, BusinessWeek, January 3, 2008The mortgage market meltdown blighted the landscape with boarded-up houses. Now a few cities are holding lenders accountable for what foreclosure leaves behind.Part B. Ethical Practices in the Marketplace42. Searching for the Top, Stephenie Overman, HR Magazine, January 2008Executive search consultants, often called headhunters, wrestle with various ethical issues, but the question of whether it's OK to raid a company for candidates isn't one of them.43. A Word for Older Job-Seekers: Retail, Maria L. LaGanga, Los Angeles Times, May 23, 2008Maria La Ganga relates how older workers are spending their golden years working in retail stores.44. Pssssst! Have You Tasted This?, Barbara Correa, Sunday Business & The Wall Street Journal Sunday, October 15, 2006Advertisers are unable to reach consumers with traditional television, magazine, and newspaper ads in a very stratified marketing environment. So, according to Barbara Correa, they are turning to women-well-connected moms whose opinions are valued within their peer groups.45. Swagland, David Weddle, Los Angeles Times Magazine, January 16, 2005Some ethicists argue that the proliferation of swag has undercut the integrity of the press and has blurred the lines between advertising and editorial and encouraged some publications to mislead their readership.Unit 5: Developing the Future Ethos and Social Responsibility of BusinessOverview46. Creating an Ethical Culture, David Gebler J. D., Strategic Finance, May 2006David Gebler examines how value-based ethics programs can help employees judge right from wrong.47. Hiring Character, Dana Telford and Adrian Gostick, Sales & Marketing Management, June 2005In an excerpt from their new book, Integrity Works, Dana Telford and Adrian Gostick present a look at business leader Warren Buffett's practice of hiring people based on their integrity.48. The True Measure of a CEO, James O'Toole, Across the Board, September/October 2005James O' Toole elucidates how Aristotle provides us with a set of ethical questions to determine the extent to which an organization provides an environment conducive to human growth and fulfillment.49. Green Is Good, Marc Gunther et al., Fortune, April 2, 2007Business in the United States really has become cleaner and greener. The article covers how environmentalists have actually embraced market-based solutions.Test-Your-Knowledge FormArticle Rating Form

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