Human relations in organizations : applications and skill building / Robert N. Lussier, Ph.D. Springfield College.

By: Lussier, Robert N [author.]
Publisher: New York, NY : McGraw-Hill Education, [2017]Copyright date: c2017Edition: Tenth editionDescription: XIX, 492 pages : illustrations ; 28 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 9781259255120Subject(s): Organizational behavior | Interpersonal relationsDDC classification: 658.3 LOC classification: HD58.7 | .L86 2017
Contents:
PART ONE INTRAPERSONAL SKILLS: BEHAVIOR, HUMAN RELATIONS, AND PERFORMANCE BEGIN WITH YOU 1 Understanding Behavior, Human Relations, and Performance 2 Personality, Stress, Learning, and Perception 3 Attitudes, Self-Concept, Values, and Ethics 4 Time and Career Management PART TWO INTERPERSONAL SKILLS: THE FOUNDATION OF HUMAN RELATIONS 5 Communications, Emotions, and Criticism 6 Dealing with Conflict PART THREE LEADERSHIP SKILLS: INFLUENCING OTHERS 7 Leading and Trust 8 Motivating Performance 9 Ethical Power, Politics, and Etiquette 10 Networking and Negotiating PART FOUR LEADERSHIP SKILLS: TEAM AND ORGANIZATIONAL BEHAVIOR, HUMAN RELATIONS, AND PERFORMANCE 11 Team Dynamics, Creativity and Problem Solving, and Decision Making 12 Organizational Change and Culture 13 Valuing Diversity Globally
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SUBJECT REFERENCE 		658.3 L9762 2017 (Browse shelf) Available CITU-CL-48254
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PART ONE

INTRAPERSONAL SKILLS: BEHAVIOR, HUMAN RELATIONS, AND PERFORMANCE BEGIN WITH YOU

1 Understanding Behavior, Human Relations, and Performance

2 Personality, Stress, Learning, and Perception

3 Attitudes, Self-Concept, Values, and Ethics

4 Time and Career Management



PART TWO

INTERPERSONAL SKILLS: THE FOUNDATION OF HUMAN RELATIONS

5 Communications, Emotions, and Criticism

6 Dealing with Conflict



PART THREE

LEADERSHIP SKILLS: INFLUENCING OTHERS

7 Leading and Trust

8 Motivating Performance

9 Ethical Power, Politics, and Etiquette

10 Networking and Negotiating



PART FOUR

LEADERSHIP SKILLS: TEAM AND ORGANIZATIONAL BEHAVIOR, HUMAN RELATIONS, AND PERFORMANCE

11 Team Dynamics, Creativity and Problem Solving, and Decision Making

12 Organizational Change and Culture

13 Valuing Diversity Globally

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