Managing operations across the supply chain / Morgan Swink, Texas Christian University, Steven A. Melnyk Michigan State University, Janet L. Hartley, Bowling Green State University, M. Bixby Cooper, Michigan State University.

By: Swink, Morgan, 1959- [author.]
Publisher: New York, NY : McGraw-Hill Education, [2017]Copyright date: c2017 Edition: Third EditionDescription: xxix, 610 pages : illustrations ; 28 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 9781259254918Subject(s): Business logistics | Production management | Industrial managementDDC classification: 658.5 LOC classification: HD38.5 | .S95 2017
Contents:
Part 1 SUPPLY CHAIN: A PERSPECTIVE FOR OPERATIONS MANAGEMENT 1 Introduction to Managing Operations Across the Supply Chain 2 Operations and Supply Chain Strategy Part 2 FOUNDATIONS OF OPERATIONS MANAGEMENT 3 Managing Processes and Capacity 3 Supplement: Process Mapping and Analysis 4 Product/Process Innovation 5 Manufacturing and Service Process Structures 6 Managing Quality 6 Supplement: Quality Improvement Tools 7 Managing Inventories 8 Lean Systems Part 3 INTEGRATING RELATIONSHIPS ACROSS THE SUPPLY CHAIN 9 Customer Service Management 10 Sourcing and Supply Management 11 Logistics Management Part 4 PLANNING FOR INTEGRATED OPERATIONS ACROSS THE SUPPLY CHAIN 12 Demand Planning: Forecasting and Demand Management 13 Sales and Operations Planning 14 Materials and Resource Requirements Planning Brief Contents Part 5 MANAGING CHANGE IN SUPPLY CHAIN OPERATIONS 15 Project Management 15 Supplement: Advanced Methods for Project Scheduling 16 Sustainable Operations Management?Preparing for the Future
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SUBJECT REFERENCE 		658.5 Sw64 2017 (Browse shelf) Available CITU-CL-48300
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Includes index.

Part 1 SUPPLY CHAIN: A PERSPECTIVE FOR OPERATIONS MANAGEMENT
1 Introduction to Managing Operations Across the Supply Chain
2 Operations and Supply Chain Strategy


Part 2 FOUNDATIONS OF OPERATIONS MANAGEMENT
3 Managing Processes and Capacity
3 Supplement: Process Mapping and Analysis
4 Product/Process Innovation
5 Manufacturing and Service Process Structures
6 Managing Quality
6 Supplement: Quality Improvement Tools
7 Managing Inventories
8 Lean Systems


Part 3 INTEGRATING RELATIONSHIPS ACROSS THE SUPPLY CHAIN
9 Customer Service Management
10 Sourcing and Supply Management
11 Logistics Management


Part 4 PLANNING FOR INTEGRATED OPERATIONS ACROSS THE SUPPLY CHAIN
12 Demand Planning: Forecasting and Demand Management
13 Sales and Operations Planning
14 Materials and Resource Requirements Planning
Brief Contents


Part 5 MANAGING CHANGE IN SUPPLY CHAIN OPERATIONS
15 Project Management
15 Supplement: Advanced Methods for Project Scheduling
16 Sustainable Operations Management?Preparing for the Future

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