Managing public and nonprofit organizations : stories of success and failure / Charles Coe.

By: Coe, Charles K [author.]
Language: English Publisher: New York, NY : Routledge, Taylor & Francis Group, 2018Description: x, 167 pages ; 24 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 9781138064867 (pbk. : alk. paper)Subject(s): Public administration -- United States | Administrative agencies -- United States -- Management | Nonprofit organizations -- United States -- Management | Public administration -- United States -- Case studies | Administrative agencies -- United States -- Management -- Case studies | Nonprofit organizations -- United States. -- Management -- Case studiesDDC classification: 658/.048 LOC classification: JK421 | .C584 2018
Contents:
Introduction -- Organization structure -- Organizational culture -- Performance management -- Financial management -- Human resource management -- Procurement management -- Policy making -- Capital management -- Information-technology management -- Appendix A: Meeting the NASPAA universal competencies.
Summary: Managing Public and Nonprofit Organizations approaches public management learning in a unique way, examining more than 100 high-profile and little-known administrative failure and success stories to explore how failures happen, how they can be prevented, and how to replicate successes in other jurisdictions. Organized to complement a standard public management or organizational behavior textbook structure, and to satisfy NASPAA accreditation requirements, this book explores both traditional public administration functions (performance management, financial management, human-resource management, procurement management, policymaking, capital management, and information-technology management) and organizational concepts (organizational structure and organizational culture). Unlike a traditional casebook, the accompanying stories do not stop in the middle to ask the readers what they would do; instead readers are asked to consider how the events illuminate what public management means and how to make it most effective. The stories ground and give meaning to the book’s review of principles and best practices. Stories include both well-known and highly reported stories of success and failure including Wikileaks, the Boston Marathon bombing, bankruptcy of Detroit, British Petroleum oil spill, 9/11 World Trade Center attack, decision to invade Iraq, Affordable Care Act website rollout, "Bridgegate" scandal, and the Brooklyn Navy Yard killings. The stories do not pass judgment on governments and nonprofits as institutions, but rather teach students and practitioners best management practices by example. Discussion questions are included at the end of each chapter to prompt classroom discussion.
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SUBJECT REFERENCE 		658.048 C6501 2018 (Browse shelf) Available CITU-CL-49849
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About the Author

Charles Coe is Professor Emeritus of Public Management in the School of Public and International Affairs at North Carolina State University, USA.

Includes bibliographical references and index.

Introduction -- Organization structure -- Organizational culture -- Performance management -- Financial management -- Human resource management -- Procurement management -- Policy making -- Capital management -- Information-technology management -- Appendix A: Meeting the NASPAA universal competencies.

Managing Public and Nonprofit Organizations approaches public management learning in a unique way, examining more than 100 high-profile and little-known administrative failure and success stories to explore how failures happen, how they can be prevented, and how to replicate successes in other jurisdictions. Organized to complement a standard public management or organizational behavior textbook structure, and to satisfy NASPAA accreditation requirements, this book explores both traditional public administration functions (performance management, financial management, human-resource management, procurement management, policymaking, capital management, and information-technology management) and organizational concepts (organizational structure and organizational culture). Unlike a traditional casebook, the accompanying stories do not stop in the middle to ask the readers what they would do; instead readers are asked to consider how the events illuminate what public management means and how to make it most effective. The stories ground and give meaning to the book’s review of principles and best practices.

Stories include both well-known and highly reported stories of success and failure including Wikileaks, the Boston Marathon bombing, bankruptcy of Detroit, British Petroleum oil spill, 9/11 World Trade Center attack, decision to invade Iraq, Affordable Care Act website rollout, "Bridgegate" scandal, and the Brooklyn Navy Yard killings. The stories do not pass judgment on governments and nonprofits as institutions, but rather teach students and practitioners best management practices by example. Discussion questions are included at the end of each chapter to prompt classroom discussion.

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