Sales and marketing channels : how to build and manage distribution strategy / Julian Dent, Michael White.

Revision of: Distribution channels.

Julian Dent is Chairman of VIA International, a specialist routes-to-market consultancy. He has over 35 years of global experience in distribution, specializing in channel strategy and implementation at global, corporate and regional levels. His clients cover industry sectors from FMCG to hospitality, construction and healthcare, eg Barclays bank, Cisco, Hyatt, Esso, IBM, Microsoft, Philips, Subway and Xerox. Julian is a Chartered Accountant and a Freeman of the City of London. He also works closely with the Global Technology Distribution Council to define accreditation for their industry-recognized awards.

Michael White has over 25 years' experience in the commercial and consumer market spaces, working with clients at worldwide and regional level on Marketing and Channel Strategy, Key Account Management, Channel Management and Return On Marketing Investment. White's prime focus over the last 10 years has been on the retail and consumer marketplaces, with projects in all major world markets, but with particular focus on Europe. He has extensive experience of working in cross-national teams, both within clients and across clients and their channel partners.

Michael White is a Member of the Chartered Institute of Marketing? and an Associate Member of the Chartered Institute of Personnel Development.

Includes bibliographical references and index.

How to get the best out of this book -- The business of getting products and services to market -- Major trends and developments in market access -- The role of the distributor for sales and marketing channels -- How the distributor business model works -- Managing distributors' margins and profitability -- Managing distributors' working capital -- Managing distributors' productivity -- Managing distributors' sustainability -- Managing distributors' managing growth -- Understanding the distribution landscape -- How to get the best from distribution strategy -- The roles of the final-tier channel players -- How the business model works for final-tier channel players -- Managing final-tier channel players' sales and utilization -- Managing final-tier channel players' gross margin and recoverability -- Managing final-tier channel players' working capital management -- Managing final-tier channel players' value creation and growth -- How to get the best from final-tier channel players -- Introduction to managing distribution in individual industry sectors -- Insights from managing capital goods distribution -- Insights from managing consumer goods distribution and retailers -- Insights from managing services distribution -- Insights from managing hotels, restaurants, catering and travel distribution -- Insights from managing intellectual property distribution -- Insights from managing franchised distribution.

"Unprecedented upheavals in routes-to-market are challenging businesses of all types. Products are becoming services, online and offline channels are integrating, and new distribution channels are dictating terms to producers. The third edition of Distribution Channels re-positions itself as Sales and Marketing Channels, placing market access at the heart of business and marketing strategy. This global bestseller delivers a rational economic framework to analyze, plan and manage profitable channels to market. It addresses emerging business models and buying behaviours with practical steps, ensuring maximum leverage of channel partners at every stage of the go-to-market process. Sales and Marketing Channels, a fully-revised third edition, takes a multi-sector approach with an entire new series of specialist sections for application to any business. This efficient structure extracts tangible commercial value from partner relationships, integrating innovative case studies like AirBNB, the largest seller of rooms without ownership of any; Transferwise, the peer-to-peer Forex; plus the rise of online retailers like Amazon and ASOS versus the decline of traditional stores like Macy's or BHS. Updates include the impact of cloud technology, advancing consumer channels, monetizing the distribution of intellectual property and the evolving 'gig economy', led by Uber and Deliveroo. Often referred to as the "Place" P in the marketing mix, this book and its host of downloadable resources are an essential toolkit for strategizing new and existing routes to market"-- Provied by publisher.