"Good" and "bad" control in public administration: the impact of performance evaluation systems on employees' trust in the employer (Record no. 83946)

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fixed length control field 01788nab a22001817a 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20230126103104.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
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100 1# - MAIN ENTRY--PERSONAL NAME
Preferred name for the person Wiemann, Meike
Relator term author
245 10 - TITLE STATEMENT
Title "Good" and "bad" control in public administration: the impact of performance evaluation systems on employees' trust in the employer
264 #4 - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Date of publication, distribution, etc 2019
520 3# - SUMMARY, ETC.
Summary, etc In the course of the New Public Management reform movement, public administrations have increasingly implemented output-oriented control schemes, including systems to evaluate employees’ performance. However, contradictory evidence exists about how such output control that fundamentally differs from traditional bureaucratic control affects performance-relevant employee attitudes and behaviors. In this article, we present evidence that performance evaluations have positive or negative consequences depending on the specific design of the system. Analyzing survey data from 184 employees and 60 supervisors from the German municipal administration by structural equation modeling, we find performance evaluations employed as Management by Objectives (MbO) have a positive impact on trust in the employer and that those designed as Systematic Performance Appraisal (SPA) affect trust negatively. Both relationships are mediated by perceived cooperative climate. These findings advocate employing performance evaluations that are participative, adaptive, learning-oriented, and transparent and thus enable fair cooperation between organizational members.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Public administration
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Performance
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Meidert, Nadine
Relator term author
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Weibel, Antoinette
Relator term author
773 ## - HOST ITEM ENTRY
Title Public Personnel Management
Relationship information vol. 48, no. 3: (September 2019), pages 283-308
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Source of classification or shelving scheme
Item type JOURNAL ARTICLE
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent Location Current Location Shelving location Date acquired Date last seen Price effective from Item type
          COLLEGE LIBRARY COLLEGE LIBRARY PERIODICALS 2023-01-26 2023-01-26 2023-01-26 JOURNAL ARTICLE