000 -LEADER |
fixed length control field |
01704nab a22001697a 4500 |
005 - DATE AND TIME OF LATEST TRANSACTION |
control field |
20230109105716.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
221221b ||||| |||| 00| 0 eng d |
100 1# - MAIN ENTRY--PERSONAL NAME |
Preferred name for the person |
Heo, Cindy Yoonjoung |
Relator term |
author |
245 10 - TITLE STATEMENT |
Title |
Investigating the impact of relationship quality during an internship on millennials' career decision and gender differences |
264 #4 - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
Date of publication, distribution, etc |
2018 |
520 3# - SUMMARY, ETC. |
Summary, etc |
The hospitality industry has been struggling to attract and retain quality employees. Labor force demographics in the hospitality industry are changing. The first wave of Millennials has started to enter the workforce, and Millennials are the fastest growing segment of said workforce. In addition, the rate of participation of females in today’s hospitality workforce is growing. Even though several researchers have studied Millennials as hospitality employees, limited research has explored the importance of the quality of relationships Millennials have with colleagues and customers; in addition, gender differences among Millennials have not been extensively examined. The Commitment-Trust (CT) theory suggests that relationship commitment and trust encourage cooperative behaviors that sustain long-term relationships. This study attempted to investigate whether the relationship quality encountered by Millennials during their internships has an impact on their job satisfaction or career decisions based on commitment-trust theory; in addition, gender differences in relationship quality were examined. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Generation Y |
700 1# - ADDED ENTRY--PERSONAL NAME |
Personal name |
Kim, Seongseop (Sam) |
Relator term |
author |
700 1# - ADDED ENTRY--PERSONAL NAME |
Personal name |
Kim, Bona |
Relator term |
author |
773 ## - HOST ITEM ENTRY |
Title |
Journal of Hospitality & tourism Education |
Relationship information |
vol. 30, no. 2: (2018), pages 71-84 |
942 ## - ADDED ENTRY ELEMENTS |
Source of classification or shelving scheme |
|
Item type |
JOURNAL ARTICLE |