| 000 -LEADER |
|---|
| fixed length control field |
01019nam a22003017a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
CITU |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20220110170014.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
211117b ||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9710391151 |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
CITU LRAC |
| Language of cataloging |
eng |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
421.5 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Preferred name for the person |
Buenaventura, Villy Ath, |
| Relator term |
author. |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
English proficiency for the call center agent : |
| Remainder of title |
level 1 / |
| Statement of responsibility, etc |
Villy Ath Buenaventura, Ianthe C. De Leon, Luis C. Buenaventura. |
| 264 #1 - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc |
Quezon City : |
| Name of publisher, distributor, etc |
Great Books Publishing , |
| Date of publication, distribution, etc |
c2006. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
1 computer disc ; |
| Dimensions |
4 3/4 in. |
| 336 ## - CONTENT TYPE |
|---|
| Content type term |
text |
| Content type code |
txt |
| Source |
rdacontent |
| 337 ## - MEDIA TYPE |
|---|
| Source |
rdamedia |
| Media type term |
computer |
| Media type code |
n |
| 338 ## - CARRIER TYPE |
|---|
| Source |
rdacarrier |
| Carrier type code |
nc |
| Carrier type term |
computer disc |
| 526 ## - STUDY PROGRAM INFORMATION NOTE |
|---|
| Main Classification |
400-499 Language |
| 538 ## - SYSTEM DETAILS NOTE |
|---|
| System details note |
CD-ROM. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
English language |
| General subdivision |
Phonetics |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
English language |
| General subdivision |
Spoken English |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Call centers |
| General subdivision |
Customer services |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
English language |
| General subdivision |
Pronunciation |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
De Leon , Ianthe C., |
| Relator term |
author. |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Buenaventura , Luis C., |
| Relator term |
author. |
| 942 ## - ADDED ENTRY ELEMENTS |
|---|
| Source of classification or shelving scheme |
|
| Item type |
CD/DVD |