Cachon, Gérard,

Operations management / Gérard Cachon, The Wharton School, University of Pennsylania, Christian Terwiesch, The Wharton School, University of Pennsylvania. - xviii, 745 pages : illustrations (chiefly color) ; 28 cm - McGraw-Hill Education operations and decision sciences .

Includes index.

Table of Contents

1 Introduction to Operations Management 1

2 Introduction to Processes 25

3 Process Analysis 40

4 Process Improvement 67

5 Process Analysis with Multiple Flow Units 103

6 Learning Curves 139

7 Process Interruptions 174

8 Lean Operations and the Toyota Production System 210

9 Quality and Statistical Process Control 250

10 Introduction to Inventory Management 292

11 Supply Chain Management 316

12 Inventory Management with Steady Demand 362

13 Inventory Management with Perishable Demand 389

14 Inventory Management with Frequent Orders 446

15 Forecasting 487

16 Service Systems with Patient Customers 528

17 Service Systems with Impatient Customers 571

18 Scheduling to Prioritize Demand 607

19 Project Management 644

20 New Product Development 681

Cachon 1e is designed for undergraduate students taking an introductory course in operations management.Operations Management by Cachon comprehensively spans the relevant domain of topics, is accessible to a typical undergraduate student (i.e., limited real world business experience), incorporates the latest research and knowledge, and provides thorough pedagogical support for instructors along with innovative learning support for students.

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9781259142208 (hardcover : alk. paper) 9781259255441

2015042363


Production management.
Industrial management.

TS155 / .C134 2017

658.5