Goldman, Steven L., 1941-
Agile competitors and virtual organizations : strategies for enriching the customer / Steven L. Goldman, Roger N. Nagel, Kenneth Preiss. - xxix, 414 pages : illustrations ; 24 cm.
Includes bibliographical references (p. 399-402) and index.
0442019033
94035220
Competition.
Organizational change.
Customer services.
HD41 / .G65 1995
658.8
Agile competitors and virtual organizations : strategies for enriching the customer / Steven L. Goldman, Roger N. Nagel, Kenneth Preiss. - xxix, 414 pages : illustrations ; 24 cm.
Includes bibliographical references (p. 399-402) and index.
0442019033
94035220
Competition.
Organizational change.
Customer services.
HD41 / .G65 1995
658.8