Klymshyn, John.

The ultimate sales managers' guide/ John Klymshyn. - xxiv, 216 p. text; 24 cm.

Includes index.

Hiring -- Training -- Performance evaluation -- The three-tiered sales team -- Rewards and recognition -- When to fire a salesperson -- Group meetings -- One-on-one meetings : fifteen minutes of fame -- Goals lead to greatness -- The three-step business plan -- Ten tasks today -- Cold calling -- Presentation skills -- Closing techniques all salespeople should know -- Expectation management.

0471973181 (cloth) 9780471973188 (cloth)

2006009975

GBA659085 bnb

013504692 Uk


Sales management--Handbooks, manuals, etc.
Selling--Handbooks, manuals, etc.

HF5438.4 / .K55 2006

658.81