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Murphy, Mark A.

Truth at work : the science of delivering tough messages / by Mark Murphy. - x, 212 pages : illustrations ; 24 cm

Includes index.

Understand the truth killers (or why we resist the truth) -- Focus on the facts -- Take their perspective -- Set your goals -- Start a conversation, not a confrontation -- Create a word picture -- Listen with structure -- Share the facts.

ISBN: 9781260011852 (alk. paper)

LCCN: 2017002372

Subjects--Topical Terms:
Communication in management.
Truthfulness and falsehood.

LC Class. No.: HD30.3 / .M875 2017

Dewey Class. No.: 658.4/5